Privacy Policy

Privacy Policy

1. Controller

Diesel Doctor London Ltd
Registered Office Address:
75 Bowes Road, London, England, N13 4RU
Email: info@dieseldoctorlondon.co.uk

2. Collection and Storage of Personal Data

We collect personal data when you:

  • Visit our website

  • Create a customer account

  • Place an order

  • Contact us

Collected data may include:

  • Name, address, phone number, email address

  • Payment information (PayPal, credit card)

  • IP address, browser data

  • Information about your orders and purchased products

  • Communication content (e.g., via contact forms)

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Creating and managing your customer account

  • Fulfilling and processing your orders and payments

  • Shipping and delivering goods

  • Providing customer service and communications

  • Analyzing and improving our website (Google Analytics)

  • Complying with legal obligations (e.g., data retention)

4. Disclosure of Data

Your personal data will only be shared with third parties if necessary for fulfilling our contract with you, particularly with:

  • Payment service providers (e.g., PayPal, credit card providers)

  • Shipping companies (e.g., Royal Mail, DPD)

  • Hosting and IT service providers

  • Web analytics providers (Google Analytics)

5. Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to analyze your use of the website.

You can prevent the storage of cookies by adjusting your browser settings or by installing a browser plugin:
Google Analytics Opt-out

6. Legal Basis for Processing

Under Article 6(1) of the GDPR, we process your data based on:

  • Your consent (e.g., for newsletters or Google Analytics)

  • The performance of a contract or pre-contractual measures

  • Compliance with legal obligations

  • Our legitimate interests (e.g., website optimization)

7. Data Retention

We store your personal data only as long as necessary for the stated purposes or as required by statutory retention obligations.

8. Your Rights

You have the right to:

  • Request access to your stored personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Request restriction of processing

  • Object to the processing of your data

  • Request data portability

Please contact us at: info@dieseldoctorlondon.co.uk

You also have the right to lodge a complaint with a data protection authority.
In the UK, you can contact the Information Commissioner’s Office (ICO).

9. Cookies

We use cookies to improve your shopping experience. You can manage or disable cookies via your browser settings.
More details are available in our [Cookie Policy].

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.
The current version will always be available on our website.

 

Last updated: April 2025